UNLOCK STRENGTHS TO LEAD CHANGE THAT LASTS - WITHOUT BURNING OUT
Helping senior retail and hospitality leaders navigate complex change to create lasting impact; with more energy and less stress

Leading your team through constant change can feel exhausting.
Shifting priorities, unexpected roadblocks, and complex stakeholder needs make it hard to keep everyone aligned, maintain momentum, and deliver measurable results.
But it doesn't have to stay that way. When your team is aligned and engaged, you'll have...

Hi, I'm Nikki - an accredited leadership coach
I work with Heads and Directors to guide their teams through transformation, strengthening engagement, ways of working, and performance along the way.
I focus on your specific context - your role, priorities, stakeholders, and culture - helping you navigate shifting demands and find creative solutions to the moments that matter. My approach is warm, encouraging, and practical, combining hands-on industry experience with advanced coaching and organisational psychology qualifications.
I help leaders unlock strengths and create ways of working that deliver results for their teams and the wider business.
I've been fortunate to develop talent in-house at Burberry, BT, Pret A Manger, London Stock Exchange Group, and Fortnum & Mason, and externally with high street retailers, tech start-ups, international charities, logistics companies, and media organisations.
Your Path to Impact
Whether you need a fast kickstart, a team reset, or deep 1:1 support, here are the pathways to strengthen leadership and accelerate change.

The Leadership Spark
90-minute 1:1 coaching call using Lumina Spark. Identify your leadership strengths, blind spots, and potential de-railers so you can make immediate, high-impact choices that improve team performance.
The Connection Catalyst
Full-day team workshop using Lumina Spark. Align your people, uncover hidden strengths, and energise your team to collaborate effectively and deliver change together—driving measurable business results.


The Turning Point Pathway
Six-month 1:1 coaching programme. Navigate complex change, embed lasting improvements, and achieve results that matter—strengthening engagement, performance, and outcomes without burning out.

CLIENT TESTIMONIALS
Happy Clients
HERE'S HOW IT WORKS
BOOK A DISCOVERY CALL
Schedule a free 45 minute conversation to share your goals and challenges
SHAPE THE RIGHT SOLUTION
We'll design a tailored approach - whether 1:1 coaching, a team workshop, or a leadership pathway
LEAD CHANGE THAT LASTS
Work better together, boost engagement and deliver results with more energy and less stress

45 min
Free
1 hr 30 min
October Launch: £295



