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UNLOCK STRENGTHS TO LEAD CHANGE THAT LASTS - WITHOUT BURNING OUT

Helping senior retail and hospitality leaders navigate complex change to create lasting impact; with more energy and less stress

Book a Free Discovery Call
Team Meeting

Leading your team through constant change can feel exhausting.  

Shifting priorities, unexpected roadblocks, and complex stakeholder needs make it hard to keep everyone aligned, maintain momentum, and deliver measurable results.

But it doesn't have to stay that way.  When your team is aligned and engaged, you'll have...
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Hi, I'm Nikki - an accredited leadership coach

I work with Heads and Directors to guide their teams through transformation, strengthening engagement, ways of working, and performance along the way.

I focus on your specific context - your role, priorities, stakeholders, and culture - helping you navigate shifting demands and find creative solutions to the moments that matter.  My approach is warm, encouraging, and practical, combining hands-on industry experience with advanced coaching and organisational psychology qualifications.

I help leaders unlock strengths and create ways of working that deliver results for their teams and the wider business.

I've been fortunate to develop talent in-house at Burberry, BT, Pret A Manger, London Stock Exchange Group, and Fortnum & Mason, and externally with high street retailers, tech start-ups, international charities, logistics companies, and media organisations.

Your Path to Impact

Whether you need a fast kickstart, a team reset, or deep 1:1 support, here are the pathways to strengthen leadership and accelerate change.

The Leadership Spark

90-minute 1:1 coaching call using Lumina Spark. Identify your leadership strengths, blind spots, and potential de-railers so you can make immediate, high-impact choices that improve team performance.

The Connection Catalyst

Full-day team workshop using Lumina Spark. Align your people, uncover hidden strengths, and energise your team to collaborate effectively and deliver change together—driving measurable business results.

The Turning Point Pathway

Six-month 1:1 coaching programme. Navigate complex change, embed lasting improvements, and achieve results that matter—strengthening engagement, performance, and outcomes without burning out.

Support Group

CLIENT TESTIMONIALS

Happy Clients

"Starting next year I'll be leading a team with 7 people and working in new projects across multiple departments.

 

You have given me extra confidence, helped me identify what is the root cause of issues and where to look for the right support. You've also given me tools to help my team to work closer and manage change.  We are now starting to build together a vision for our new team."

Arantza, Head of Digital Engagement

HERE'S HOW IT WORKS

BOOK A DISCOVERY CALL

Schedule a free 45 minute conversation to share your goals and challenges

SHAPE THE RIGHT SOLUTION

We'll design a tailored approach - whether 1:1 coaching, a team workshop, or a leadership pathway

LEAD CHANGE THAT LASTS

Work better together, boost engagement and deliver results with more energy and less stress

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